IT Support for PR & Communications Agencies
Delivering dependable public relations agency IT support designed for the fast pace of media relations.
- IT Strategy
- IT Management
- Desktop Support
Key Challenges for PR & Communications Agencies
Real-time media outreach
PR teams need to send press releases, images and video at a moment’s notice – any delay can mean missed headlines.
Secure client data
Your agency’s confidential data like pitches, campaign plans and contact lists must stay protected and GDPR-compliant.
Remote and distributed teams
Journalists and spokespeople work from home, client sites and international offices – IT must keep everyone connected.
Cubit's PR & Communications Agency IT Solutions
Rapid support for media crises
When a high-profile crisis hits, our 24/7 helpdesk and emergency response protocols mean you get back online in minutes, not hours.
Remote support for distributed PR teams
Whether your teams use Macs, PCs or mobile devices, our remote-access tools let us troubleshoot instantly, wherever they are.
Secure data storage & GDPR compliance
We configure encrypted file servers and cloud vaults, implement role-based access and run regular audits so you can demonstrate compliance to clients and regulators.
Cloud-based collaboration & email systems
We manage your Office 365 or Google Workspace platform, so everyone edits drafts together, shares media assets easily and never loses an email.
We're always
at arm's reach
We’ve supported agencies like yours for 20+ years.
Case Study: LCA
LCA faced slow IT responses and low confidence with their previous supplier. After partnering with Cubit Technology, they benefited from reliable communication through our professional ticketing system, with rapid responses and clear updates.
Cubit’s consistent on-site support and dedicated 24/7 helpdesk increased their team’s trust in IT, reducing internal admin workload.
With Cubit’s PR agency IT support, LCA now has more time to focus on comms work, knowing technical issues are resolved quickly and efficiently.
Essential IT Services
- Secure email & media distribution systems
- 24/7 crisis-response IT support
- GDPR & client compliance expertise
- Cloud collaboration tools for remote teams
Secure Your PR Agency’s IT Today
Ready to protect your clients’ reputations and keep your team working at speed?
Contact us for a personalised assessment of your public relations agency IT support needs.
Or take our free Mini IT Security Audit.
FAQs
What is public relations agency IT support?
IT support for public relations agencies provides tailored technology services like managed email, secure file sharing and helpdesk support specifically designed to meet the fast-paced needs of PR teams. It ensures press releases and media assets are sent reliably, and that your systems stay secure and compliant.
How can IT services for PR agencies improve media outreach?
By managing cloud email platforms and collaboration tools, IT services guarantee high deliverability and real-time co-editing. That means you can draft, approve and distribute press materials without delays or version confusion so your stories break first.
How does secure data storage benefit PR agencies?
Secure data storage uses encryption at rest and in transit, role-based access controls and regular audits. This protects client lists, campaign plans and media assets from unauthorised access, while helping you demonstrate GDPR compliance to regulators and clients.
How quickly can an IT service resolve a media crisis?
With dedicated crisis-response protocols and 24/7 monitoring, most PR-focused IT providers resolve critical incidents within 30-60 minutes. Rapid ticket triage and pre-defined escalation paths ensure your team stays online when deadlines loom.
Why do PR agencies need specialised IT services?
PR agencies handle time-sensitive media outreach and sensitive client data. Specialised IT services ensure emails and files deliver instantly, systems scale during media storms, and data remains encrypted and GDPR-compliant, whch reduces risk and downtime when you can’t afford to lose time.
What features are essential in communications agency IT support?
Key features include:
- 24/7 helpdesk with rapid incident response
- Encrypted data storage and secure backups
- Remote-access tools for instant troubleshooting
- Managed cloud collaboration platforms (e.g. Office 365, Google Workspace)
What is the typical cost of IT support for public relations agencies?
Costs vary by team size and service level, but most small-to-mid-sized PR agencies invest between £1,000 and £3,000 per month for comprehensive managed IT support, including monitoring, helpdesk, backups and compliance audits.
How do IT services for PR agencies ensure GDPR compliance?
They implement encrypted storage, data-processing logs, regular vulnerability scans and staff training. Combined with documented policies and audit trails, this approach meets EU data-protection standards and helps you pass compliance reviews without findings.