IT support services for PR, Marketing & Creative agencies

Working closely with marketing, PR and creative agencies for 18 years, a lot has changed:

• Remote collaboration on projects
• More document revisions and versions to maintain
• Sharing and storing large document volumes online
• Compliance with clients’ IT and data security requirements
• Working internationally

At Cubit, not only do we know IT, but we also know how creative organisations use it, and what the priorities are:

• Tight deadlines and the expectations for rapid response

• IT and cybersecurity compliance that different clients insist on

• Running a mixed network of Macs for creative people and Windows PCs for everyone else

• Holding 10 years’ worth of work as 10TB+ of documents that can be accessed and collaborated on remotely

• Giving freelancers secure but limited access to the necessary data

Combined Apple Mac and Windows PC support
The average mix of Mac – PC across our clients is in the region of a 40/60 split. But there’s more to success than simply keeping Macs working. Enabling them to work well with Windows machines, and on Microsoft-dominated networks, is also important.

Industry-specific software support
Many PR and Marketing agencies rely on applications like Paprika, Dropbox, SharePoint and Adobe Creative Suite. We manage licenses, configure accounts and support users.

Bandwidth and file sharing
Whether staff are working remotely or in the office, many PR, Marketing and Creative agencies require low latency, high bandwidth networks to be able to work on and share large files effectively. We work with you to ensure your hardware, networks and applications are designed to meet such challenges.

Client security demands
Many agencies are required to meet their clients’ own demanding criteria for data security and compliance. We work with you to help you first understand what’s being asked of you, before implementing any measures to ensure compliance.

Beyond day-to-day support
Our relationships with our agency clients often go beyond day-to-day support. In many instances, we work as a strategic adviser, providing guidance on the best choices for them as their company grows. Working with so many marketing and PR clients, we are well-placed to see what industry trends are on the horizon and how they might have an impact on IT requirements.