Voice & Data

Connecting you to your customers

VoIP solutions for London-based businesses

Many businesses who are looking to take their communications to the next level are moving to hosted Voice over Internet Protocol (VoIP) – also called IP or Cloud telephony. This consists of using the internet, or their communications, rather than via a telephone line.

Using VoIP can help you stay connected while on the move, helping small businesses to control costs while improving productivity.

What is a VoIP telephone system?

A VoIP telephone system is technology that allows you to make business telephone calls over the internet, rather than using a traditional phone line.

It connects on-site or remote telephone numbers to your office phone system using a broadband connection.

Hosted VoIP, or hosted telephony, doesn’t involve any on-site telephone equipment. Its flexible system allows your VoIP business phone to be your traditional desk handset, alternatively, you can use an app running on your computer with a headset, or you can even use a mobile device. This has become increasingly useful since working from home became the norm, as numbers can easily be redirected to home phones, or mobiles.

Benefits of VoIP telephony

VoIP reduces costs

Hosted VoIP is much less expensive than conventional telephone systems as there’s little capital expenditure. It’s cheaper to install and operate. Also expensive BT lines are not required.

Convenience

Portability is one of the greatest advantages of VoIP. Remote working is made simple as you can make and receive calls regardless of where you are without incurring international call charges.

Flexibility

With a VoIP system, you can still use your conventional phone and a VoIP converter or adapter. With your own VoIP number, you can receive phone calls anywhere, as long as you have an internet connection.

Multiple calls

Hosted VoIP phone systems have the ability to take more than one call simultaneously, without any additional charges. Traditional telephone systems require multiple physical lines to be installed on your premises.

Feature-rich

Along with the standard telephone system features, a business VoIP solution usually offers Caller ID, conference calling, video conferencing, voice-to-email, call waiting and call forwarding.

Let's talk about your telephony requirements

Contact us to explore how moving your communications to the Cloud can help your business. Call us at 020 3535 0680 or fill out the form below to find out more.

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