IT Support for Marketing Agencies
Your marketing agency deserves IT support designed for creative teams, seasonal peaks and strict data rules.
- IT Strategy
- IT Management
- Desktop Support
Key Challenges for Marketing Agencies
Handling large design files
Large Adobe Photoshop and Illustrator files strain local storage and network bandwidth.
GDPR Compliance
Protecting sensitive client data while meeting GDPR requirements and industry security standards.
Seasonal marketing peaks
Variable workloads during busy campaign periods demand flexible support levels and uptime.
Campaign deadlines
Tight turnaround times can stall when technology hiccups occur.
Mac & Windows Integration
Ensuring reliable work without disruption for macOS, Windows and hybrid environments.
Cloud-based collaboration
Coordinating remote teams across cloud platforms, managing version control and real-time editing.
Cubit IT Solutions Overview
Dedicated account manager
Proactive technology planning, regular reviews and custom roadmaps for agency growth.
Secure client data storage
Encrypted, secure, cloud storage solutions with strict access controls and audit logs.
Adobe support & licensing
Optimised workstations, device support and network settings for more focussed graphics work.
Cloud backup & recovery
Automated, off‑site snapshots of project files and email archives (Office 365 and Google Workspace).
Proactive cybersecurity audits & vulnerability scanning
Regular security assessments and real-time threat detection to safeguard your agency’s infrastructure.
24/7 remote monitoring & on‑site support
Proactive alerts, patch management and rapid response for urgent incidents and reduced downtime.
Scalable IT plans for seasonal peaks
Flexible SLAs that adjust support hours and resource allocation during busy campaign periods.
We're always within arm's reach
Case Study: Secure Cloud Migration for a London Agency
LCA handles sensitive public affairs data and required secure, accessible storage. Cubit Technology migrated their infrastructure to Box with zero downtime, delivering centralised security controls and full encryption.
Is your agency seeking secured, scalable cloud storage? Read the full case study: Secure Cloud Migration for a London Agency
Essential IT Services
- 24/7 flexible SLA with priority response during campaign deadlines
- Dedicated account manager for strategic IT planning
- End‑to‑end GDPR compliance and ISO-standard security controls
- Cloud‑based collaboration (SharePoint, OneDrive, Google Drive)
- Adobe software updates and licensing
- Network monitoring, malware protection and firewall management
- Mac/Windows integration and remote workstation support
Ready to Secure Your Marketing Agency’s IT?
Get in touch to book a free discovery call or take our Mini IT Security Audit:
- Book your discovery call to discuss your agency’s needs
- Take the Mini IT Security Audit for marketing agencies
FAQs
What IT support services do you provide for marketing agencies?
We specialise in IT support for marketing agencies, covering secure cloud storage, email solutions, Adobe application licensing and 24/7 monitoring. Our services include proactive audits, flexible SLAs and a dedicated account manager to plan around campaign deadlines and large design-file transfers.
Can you support large design files and collaborative tools?
Yes. We optimise your network and cloud environment for handling large Photoshop, InDesign and Illustrator files, while ensuring reliable co-editing in Office 365 and Google Workspace. This means your designers and copywriters can collaborate in real time, anywhere.
How quickly can you resolve IT issues for our agency?
Our flexible SLAs mean we respond to and resolve most incidents within the same working day. During seasonal marketing peaks, we can scale our support capacity so your team can hit campaign launch dates without downtime.
How do you ensure data security and GDPR compliance?
We implement end-to-end encryption, role-based access controls and regular vulnerability scans to protect your client data. Our processes align with GDPR standards, providing audit trails and secure document sharing both internally and with external stakeholders.