Email Migration

Helping to digitally transform London businesses

email migration case study

Stress-Free Email Migration for a Leading London Comms Agency

The Challenge

An award-winning communications agency, ranked among PR Week’s UK top 50 agencies and based in London’s media hub, relied on an outdated email system running on an unreliable Exchange server. With over 90 employees, their consultants required immediate and constant access to communicate with clients to respond promptly to media developments.

The existing system was vulnerable to interruptions and downtime due to poor internet connectivity, electrical issues, and hardware failures. The agency needed a robust, reliable, and flexible email solution to ensure uninterrupted communications, accessible anytime and anywhere.

 

The Solution

As the agency’s existing IT support partner, Cubit Technology assessed their requirements and recommended migrating to Outlook 365. This solution offered simplified migration, flexibility, robustness, and cost efficiency. Cubit Technology had significant experience migrating clients to Outlook 365 and had even migrated their own email systems to it.

The migration process included:

  • Planning and Implementation: Overseen by Cubit’s Technical Director, ensuring a structured and efficient approach.
  • Dedicated Account Management: Handled commercials and liaised with Microsoft over licenses.
  • Data Migration and Reconfiguration: Technicians managed data migration and reconfigured PCs and phones.

The entire process was completed within six weeks, with Cubit Technology providing on-site support on the launch day to ensure a smooth transition.

 

The Outcome

Migrating to Outlook 365 transitioned the agency from an outdated version of Microsoft Exchange to the latest technology. This upgrade mitigated the risk of email interruptions and provided a better user experience through an improved interface and significant enhancements to mailbox and email size.

Key benefits included:

  • Enhanced Reliability: Reduced vulnerability to downtime and interruptions.
  • Improved User Experience: Easier interface and increased mailbox capacity.
  • Flexibility: Access to emails anytime, anywhere, supporting the consultants’ need for immediate communication.

Considering an email migration to a cloud-based solution?

Contact Cubit Technology at 020 3535 0680 or hello@cubittech.com to discover how we can assist your business in achieving a stress-free transition.

Find out more about our IT services London Businesses rely on.

If you’re looking looking for an IT Support company in London, Cubit Technology may be the right Office IT Support provider for your business.

Call us at 020 3535 0680 or send us a message to find out how we can help.

    Name
    Company
    Email
    Phone
    To find us, what did you search for?
    Message