Why Choose Us
We get IT working so you don’t notice it – it just works.
Every agency is unique, but some things stay the same:
Fast-Paced
Workplaces
Various
Software Products
Windows and
Mac Users
Client IT
Requests
Remote
Working
Large File
Archives
If you only want an IT engineer you can call when there's a problem, we may not be right for you. We work best when an agency wants to outsource its entire IT function.
Why choose Cubit?
We’ve spent the last 20 years improving IT for agencies.
Comprehensive
IT Support
Business Continuity
Assessment
Based in
London
Full Creative
Suite Service
Fixed
Monthly Fee
Regular Service
Reports and Reviews
Windows and
Mac Support
Microsoft and
Google Support
Unlimited
Support
Vendor Liaison
Included
Cybersecurity
Consulting
Our Core Values
Honesty & Transparency: We believe IT support should be straightforward. No hidden fees, no vague contracts – just clear communication and honest advice. If something isn’t the right fit for your agency, we’ll tell you.
Excellence: Good enough isn’t good enough. We take IT off your plate so your team can focus on what they do best. Whether it’s proactive maintenance, cybersecurity, or setting up new hires with the right tools, we ensure your technology is working seamlessly in the background.
Love of Technology: We don’t just provide IT support; we live and breathe technology. Our team stays ahead of the latest trends, ensuring your agency has access to the best tools, security, and processes to stay competitive.
People & Partnerships: We’re not just a service provider – we’re an extension of your team. Our support is built on relationships, not ticket numbers. Whether you’re scaling up, securing new clients, or just need quick advice, we’re here to help.
What our Clients Say
At Cubit Technology, we believe IT should make your work easier – not harder. That’s why our clients trust us to provide fast, reliable, and professional support that keeps their teams confident and productive.
Clear and responsive communication – No more chasing support. Our structured ticketing system ensures quick responses and resolutions.
A smooth and professional experience – We take the stress out of IT by making it simple, efficient, and easy to deal with.
Empowering your team – With direct access to our experts, your staff can get IT issues resolved without burdening internal admin teams.
On-site presence when you need it – Some of our clients benefit from having a dedicated engineer on-site weekly, providing hands-on support.
We’ve helped agencies move from slow, frustrating IT to a service that just works – so they can focus on what they do best.
Our Services
We can help with anything IT-related. We work proactively and advise you on potential problems and solutions.
We support all your IT needs. Our services include board-level IT strategy and policy, licensing, migration assistance, and access to our expert IT support helpdesk.
What's Included?
- Access our friendly IT expert helpdesk
- Receive quick support with remote support tools
- On-site support from the same helpdesk experts
- Immediate resolution of urgent issues
- Out-of-hours emergency support
We offer applications and tools accessed via the internet instead of on-site servers or hard drives. They reduce costs and increase scalability.
What do we offer?
- Microsoft 365
- Microsoft Azure
- Microsoft SharePoint
From MFA to Cyber Essentials Certifications, we introduce security standards that protect agency staff and clients from cyber threats.
Our Solutions
- Network Cyber Security Audit
- Penetration Testing (Pen Test)
- Cyber Essentials Plus
- Central Security Management
- Data Backup
- Hard Disk Encryption
- Multi-Factor Authentication (MFA)
- Mobile Device Management (MDM)
- Anti-Virus & Anti-Malware
Everything you need to work more flexibly and productively. Improve your workplace with reliable internet connectivity, remote working solutions, video conferencing support and IT onboarding and training.
What's Included?
- Internet Connectivity
- Voice Conferencing
- Phone & VoIP
- Staff IT Training
- Remote Work
- Network Monitoring & Support
- IT Onboarding
- GDPR Compliance
- Backup & Disaster Recovery
Security Audit
No technical IT skills required – we help you identify vulnerabilities and then advise on the best ways to fix them.
Our mission is to improve every customer's opinion of IT support
Testimonials
Trusted by 35 independent marketing agencies in Central London.
London Agency
London Creative Agency
AnalogFolk
London PR Agency
Powerscourt
Postlethwaite
AnalogFolk
AuditStar
Our Partnerships
Frequently Asked Questions
What kind of businesses do you serve?
We primarily work with creative, branding, comms and advertising businesses. Usually, they are independently owned, have between 10-100 people and want us to take responsibility for everything related to IT. However, we do support businesses that don’t fit this description so contact us to discuss requirements.
Can you help me with ISO27001, ISO9000 or getting a cyber essentials certificate?
Yes. We can help you increase your security measures, improve your management processes and better protect your business against cyber attacks.
What kind of technology does Cubit include in its support service?
We recognise that each business has its own culture so we try not to be prescriptive. Instead, we remain vendor-agnostic. We support Google Workspace and Microsoft 365. We support Macs and Windows PCs. We use a range of technologies to support agencies across London.
How do you charge for your services?
We charge a flat monthly fee based on the number of computers in the organisation. Then all support and consulting related to all IT infrastructure is included in that monthly fee.
The only additional fees will be where there is some new IT infrastructure coming into the organisation – eg new equipment to be configured or a migration to a software platform or an office relocation etc.
For any project like this, we’ll provide a full quotation and if accepted and the work done, that will become part of the IT infrastructure and support will be included at the same monthly rate.
How can I guarantee the quality of the IT services I receive?
Most of our customers have been with us for 10 years and some have been with us since we started 20 years ago. These customers are not locked in, our focus is on long-term partnerships and our business is only sustainable if we reliably deliver quality services.
Do you support both Mac and PC environments?
Yes, we specialise in mixed-device workplaces to ensure smooth operations across different platforms.
Can you help with transitioning from another IT provider?
Absolutely. We facilitate stress-free IT transition plans to avoid disruptions to your agency.
How do you enhance cybersecurity for agencies handling client data?
We implement advanced cybersecurity measures, data encryption, and compliance protocols to safeguard your agency.
For more information on our IT Support in London
If you’re looking for IT Support in London and you’re a business of 10 people or more, it’s at least worth a 10-minute call with us.
Call us at 020 3535 0680 or send us a message below to find out how we can help.