IT Support
for Design Agencies
Effective IT so designers can create, not wait on technology.
Our design agency IT support handles large asset management, mixed Mac/PC workflows and creative software licenses, enabling your team to deliver outstanding work.
- IT Strategy
- IT Management
- Desktop Support
Key Challenges for Design Teams
Mixed Mac/PC workflows
Design agencies often use both Mac and Windows machines, creating compatibility and network-sharing issues.
Managing large media file storage
Agencies handle video, graphics and multimedia files. Backing these up and accessing them quickly is essential.
Large asset storage
Storing and backing up 100+ GB design files requires reliable, high-capacity solutions to prevent data loss and slowdowns.
Our Design Agency IT Solutions
High-speed NAS/SAN storage
Scalable storage that delivers fast and reliable access to large design files, reducing load times and streamlining workflows.
Adobe Creative Cloud licence & support
We manage licences, troubleshoot installations and optimise settings for Photoshop, Illustrator, InDesign and Premiere Pro.
We're always
at arm's reach
We’ve supported agencies like yours for 20+ years.
Mac & Windows integration
Reliable networking and file sharing across mixed workstations, ensuring every device can access assets without interruption.
Proactive, secure, file backup
Automated backups and disaster recovery plans tailored to design agencies, safeguarding your assets with minimal downtime.
Case Study: LCA
LCA faced slow IT responses and low confidence with their previous supplier. After partnering with Cubit Technology, they benefited from reliable communication through our professional ticketing system, with rapid responses and clear updates.
Cubit’s consistent on-site support and dedicated 24/7 helpdesk increased their team’s trust in IT, reducing internal admin workload.
With Cubit’s IT support for agencies, LCA now has more time to focus on comms work, knowing technical issues are resolved quickly and efficiently.
Essential IT Services
- Reliable cloud storage solutions for 100 GB+ design files
- Adobe Creative Cloud licensing and liaising
- Cross-platform Mac/Windows network expertise
- Proactive backup and disaster recovery for creative teams
Discuss Your Design Team’s IT Needs
Ready to ensure your design agency’s technology supports creativity, not slows it down? Contact us to see how our IT support for design agencies can improve performance, security and collaboration.
FAQs
What does design agency IT support include?
Our design agency IT support covers high-speed storage for large assets, mixed Mac/PC networking, Adobe Creative Cloud licence management and proactive file backup tailored to creative workflows.
How quickly can Cubit respond to IT issues at my design agency?
We offer rapid response with a 24/7 flexible support option and guaranteed SLAs. Most urgent design agency IT support requests are addressed within 30 minutes to minimise downtime.
Do you support both Mac and Windows systems used in design studios?
Yes, we specialise in mixed Mac/PC environments. Our team configures seamless network sharing, file access and software compatibility for both platforms.
How does Cubit handle large file storage and backups?
We implement scalable NAS or SAN storage solutions optimised for 100 GB+ design files, along with automated daily backups and disaster recovery plans to keep your creative assets safe.
Can you assist with Adobe Creative Cloud installations and updates?
Absolutely. Our design agency IT support includes licence procurement, software installation, troubleshooting and performance tuning for Photoshop, Illustrator, InDesign and Premiere Pro.
How do you ensure the security of our design files?
We enforce strict access controls, encrypted storage and regular vulnerability scans. Our proactive monitoring and GDPR-compliant policies protect your assets from unauthorised access and data loss.