IT Support
for Creative Agencies
Your marketing agency deserves IT support designed for creative teams, seasonal peaks and strict data rules.
- IT Strategy
- IT Management
- Desktop Support
Key Challenges for Marketing Agencies
Handling large multimedia files
Creative projects often involve high-resolution images, video footage and 3D renders. Slow transfers and versioning issues can stall your workflow.
Meeting tight production deadlines
Last-minute edits and campaign launches mean IT hiccups aren’t an option. You need guaranteed uptime and fast issue resolution.
Ensuring permissions & version control
Inconsistent access conventions and lost file versions can create disruptions. Maintaining precise asset tracking is vital for print and digital delivery.
Securely access creative software
From Adobe Creative Cloud to DaVinci Resolve and Blender, your toolkit is varied. Compatibility and performance must be optimised across platforms.
Secure asset sharing across teams
Agencies collaborate with clients, freelancers and printers. Secure file sharing, with audit trails and access controls, protects your intellectual property.
Our IT Solutions for Marketing Agencies
Scalable cloud storage
High-bandwidth transfers for rapid file sync and backups
Dedicated account manager
Proactive resource planning and IT strategy
Virtual workstations
Optimised for video editing, 3D rendering and VR review
Adobe Creative Cloud integration
Support with licensing and liaising.
Media Asset Management (DAM)
File version control to prevent overwrites
24/7 flexible SLAs
Aligned to your production schedule.
Secure, cloud-based collaboration & email
GDPR-aligned controls.
Proactive cybersecurity
Audits & vulnerability scanning to safeguard assets
We’re always within arm’s reach
Case Study: Secure Cloud Migration for a London Agency
LCA struggled with on-premise storage that couldn’t handle large video cuts or remote collaboration without risk of data loss.
Cubit Technology migrated the agency’s archives and active projects to Box with zero downtime during transition.
- Robust security: Centralised controls and mobile protection kept sensitive assets safe.
- Enhanced collaboration: Teams accessed and co-edited large files from any device.
- Operational efficiency: Smooth migration with no service interruptions.
Essential IT Services
- 24/7 flexible SLA matched to editing and launch windows
- Dedicated account manager for strategic IT roadmapping
- Encrypted, scalable cloud storage with rapid restores
- Virtual workstations for graphics, video and 3D work
- DAM support and version control
- Regular cybersecurity audits & vulnerability scans
Ready to streamline your creative workflow?
Book a free discovery call or take our free Mini IT Security Audit today.
- Book your discovery call to discuss your agency’s needs
- Take the Mini IT Security Audit for marketing agencies
FAQs
1. What does IT support for creative agencies include?
Our IT support for creative agencies covers secure cloud storage, high-performance virtual workstations, Adobe Creative Cloud integration, Media Asset Management (DAM), and 24/7 monitoring with flexible SLAs to keep your design, video and branding projects on schedule.
3. Can you optimise our network for real-time collaboration?
Yes. We configure secure, cloud-based collaboration tools like Microsoft 365 co-authoring, Google Workspace and specialised DAM platforms to enable multiple team members to work on the same assets simultaneously, wherever they’re based.
5. How do you secure client assets and ensure GDPR compliance?
We enforce end-to-end encryption, role-based access controls and regular vulnerability scans. Our secure file-sharing workflows include audit trails and permissions management, all aligned with GDPR requirements for data protection.
7. What are virtual workstations and how can they benefit us?
Virtual workstations are cloud-hosted desktops with GPU acceleration, optimised for graphics, video editing and 3D rendering. They let your team access powerful software from any device, reducing hardware costs and ensuring consistency across projects.
2. How do you handle large multimedia file transfers?
We deploy scalable cloud solutions with high-bandwidth synchronisation, ensuring reliable upload and download of high-resolution images, video footage and 3D renders without bottlenecks or version conflicts.
4. What response times do your support plans guarantee?
Our flexible SLAs for IT support for creative agencies promise initial response within 1-2 hours and resolution of most issues on the same working day. We scale our support capacity during peak production periods to avoid any delays.
6. Which creative applications do you support?
We provide licensing and liaising for Adobe Creative Cloud tools like Photoshop, InDesign, Premiere Pro, After Effects and other industry-standard tools, covering installation, updates, performance tuning and troubleshooting.
8. How do you future-proof our IT as our agency grows?
Our proactive technology roadmaps, led by a dedicated account manager, include regular infrastructure reviews, capacity planning, cybersecurity audits and scaling of cloud resources so your IT environment evolves alongside your creative needs.