IT Provider Transition Enhances Security for London Insurance Broker

Helping to digitally transform London businesses

changing it provider centor insurance image

Challenge: Ensuring a Risk-Free IT Provider Transition

An award-winning London-based insurance broker, renowned for bespoke insurance and risk management solutions, recognised the need to upgrade their IT infrastructure. Having previously benefited from a custom document management system implemented by Cubit Technology, they sought to further enhance their IT environment. The primary challenge was to transition IT providers without disrupting ongoing business operations or introducing new risks.

Solution: Strategic IT Migration with Minimal Disruption

The broker initiated a tender process, evaluating presentations from various London IT companies. Cubit Technology was selected due to its relevant experience and a comprehensive IT migration plan that prioritised minimal risk.

Collaborating closely with the broker’s software developer and operations team, Cubit Technology devised a detailed plan to:

  • Migrate servers from the incumbent’s network
  • Transition email services to Microsoft 365

Over several weeks, meticulous planning ensured all contingencies were addressed. The migration was executed over a weekend to prevent business disruption:

  • Friday Evening: Setup of virtualised servers and email migration to the new platform
  • Sunday: Updating all PCs to align with the new infrastructure

By Monday morning, the office operated on the new network without any disruptions, with all software applications functioning as required.

Outcome: Enhanced Security and Responsive Support

The successful migration led to:

  • Improved Network Security: Upgraded server infrastructure bolstered the broker’s security posture.
  • Responsive IT Support: As part of Cubit Technology’s full-service solution, the broker received high-quality, responsive support, aligning with their commitment to customer-centric service.

If your business is considering changing IT providers, Cubit Technology offers expertise to ensure a smooth transition with minimal risk.

Contact us at 020 3535 0680 or hello@cubittech.com to learn how we can assist.

FAQs

What steps are involved in transitioning to a new IT provider?

Transitioning involves assessing current infrastructure, planning the migration, executing the transition (often during off-peak hours), and providing post-migration support to address any issues.

How can business disruption be minimised during an IT provider change?

Thorough planning, clear communication, and executing migrations during non-business hours are key strategies to minimise disruption.

What are the benefits of migrating to Microsoft 365?

Microsoft 365 offers cloud-based email, enhanced security features, and simple collaboration tools, improving efficiency and accessibility.

How does upgrading server infrastructure enhance security?

Modern server infrastructures provide advanced security features, better protection against threats, and improved data integrity.

Why choose Cubit Technology for IT provider transition?

Cubit Technology combines experience with a focus on minimising risk, ensuring business continuity, and providing responsive support tailored to your business needs.

Learn more about our IT services London Businesses rely on.

If you’re looking looking for an IT Support company in London, Cubit Technology may be the right Office IT Support provider for your business.

Call us at 020 3535 0680 or send us a message to find out how we can help.

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