KnowBe4 Security Awareness Training
Train your team to spot threats and reduce risky clicks
- Reduce the risk of phishing and social engineering attacks
- Meet client and compliance expectations for staff training
- Build a lasting security-first culture across your agency
The Challenge
Even with great tech defences, people remain a critical line of defence – and sometimes the weak link. Phishing emails and social engineering attacks prey on busy employees, tricking them into clicking links or divulging information by posing as legitimate messages.
All it takes is one moment of inattention for an attacker to slip in. If your staff aren’t trained to spot the signs, your agency could fall victim to scams, ransomware, or data breaches that bypass technical controls.
Our Solution: KnowBe4
Security Awareness Training
KnowBe4’s platform empowers your team to become security savvy. It delivers brief, engaging cybersecurity training modules to employees and periodically tests them with simulated phishing emails. Instead of boring lectures, users get interactive scenarios and practical tips that stick.
Over time, this constant reinforcement changes behaviour – employees think twice before clicking and learn to report suspicious emails. The results are dramatic: organisations that implement regular training see their phishing click-through rates plummet from around 33% to just 4% on average.
Key Features
Phishing Simulations
Regular tests help staff spot real attacks
Engaging Micro-Learning
Short, effective training sessions
Progress Tracking
See who’s completed training and how they perform
Security Culture Building
Encourages awareness and accountability
Learn More - Download our Quick Guide
By investing in security awareness, you greatly lower the chances of a costly incident. Your team becomes an active defence layer, not just passive observers, strengthening your overall security posture.
Equip your employees to fight phishing – download the KnowBe4 one-pager or schedule a call to start training your human firewall.
FAQs
1. Why does security awareness training matter?
Most breaches start with a click. Even with great tech, people are often the weakest link. Training reduces human error and helps prevent attacks.
3. How is this different from one-off training sessions?
It’s ongoing. Training is delivered in small, regular doses to encourage behaviour change, not just box-ticking.
5. Will it take up lots of time?
No – modules are brief and can be completed during normal working hours without disrupting productivity.
7. Does this help with compliance?
Yes – many clients and regulatory frameworks expect staff security training. This helps demonstrate that requirement is being met.
2. What topics are covered in the training?
Phishing, password hygiene, social engineering, safe browsing, physical security, and more – all tailored to modern workplace risks.
4. How do phishing simulations work?
Staff receive realistic fake phishing emails. If they fall for one, they’re shown what they missed and learn from the mistake.
6. Can we track progress and improvements?
Yes – you get reports on training completion, click rates, and high-risk users, so you can measure impact and target support.
8. Is it suitable for non-technical staff?
Definitely. The content is plain English, easy to understand, and relevant to real-world behaviour, not tech jargon.