IT Support for Architecture Practices

We help architecture practices keep Revit running, projects moving, and teams connected, from studio to site.

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Typical Architecture Industry Challenges:

Large file handling for BIM/CAD workflows

Remote & hybrid working infrastructure

Cybersecurity and intellectual property protection

Mac-plus-Windows hybrid environment support

Avoiding costly downtime against tight project deadlines

These problems cost time, increase delays and frustrate project leads. How do we help?

Why Choose Cubit?

1. A dedicated Client Success Manager

Your CSM learns how your practice works, what projects are in flight, and what’s coming up. They run regular reviews so IT is aligned with your workload, not just reacting to tickets.

2. Agnostic cross-platform support

Whether your team runs Mac, Windows, or both, we support them equally. No workarounds, no second-class platform.

3. Proactive support that reduces downtime

We monitor devices and infrastructure continuously, catching problems before they hit your team.

4. London-based international 24/7 support

On-site engineers within London when you need hands-on help, plus 24/7 remote support for everything else.

“Thanks to Cubit, we have unlimited data and instant access to files. That’s going to enable us to scale our business and give us the tools we need to grow.”

What does partnering with Cubit look like?

Fast access to CAD/BIM files

Whether your team works in Revit, AutoCAD, ArchiCAD, or SketchUp:

  • Optimised SharePoint, Dropbox or onsite storage for large-file access.
  • Clear folder structures and permissions to avoid version mix-ups.
  • Guidance on cloud vs local storage for different project types.
  • Monitoring for sync conflicts, failed uploads and bandwidth constraints.
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Hybrid workflows that work reliably

  • Accessing Revit models and large InDesign presentation files from home or client sites.
  • Controlled identity and access management so contractors only see what they need.
  • Same-day additions and removals to avoid permissions being left open.
  • Short-term accounts for temporary workers that expire automatically.
  • Audit trails for who accessed what and when, helping with compliance.
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Meeting client expectations and compliance

  • Security controls that align with architectural tender requirements.
  • MFA, SSO, device encryption and backup best practice.
  • Support completing supplier questionnaires for construction, local authority and private clients.
  • Guidance on data retention for drawings, models and project documents.
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Predictable onboarding for staff and freelancers

  • Devices, licences and project-specific tools ready before day one.
  • Access to current project folders, BIM models and communication channels.
  • Fast set-up of short-term contractor accounts with automatic expiry.
  • Standardised workstation builds for design teams.
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Reducing downtime and bottlenecks

  • Monthly reviews to identify lagging devices or failing storage components.
  • Proactive maintenance on servers, NAS units and cloud storage.
  • Root-cause analysis when issues repeat.
  • Clear reporting so operations teams can plan around risks.
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Are we right for you?

This service is usually a good fit if:

  • You are an architecture practice with 10+ people
  • You want a partner responsible for IT, not just ad-hoc fixes

If this sounds familiar, we are likely to be a good match.

Next steps

FAQs

1. What does an IT MSP do for an architecture practice?

An IT MSP manages your day-to-day support, file access, security, backups and device setup so your architects can work without delays. This includes CAD/BIM support, hybrid working reliability and clear reporting for studio managers.

3. Can you support a mixed environment with Google Workspace and Microsoft 365?

Yes. Many architecture firms use mixed devices. We manage identity, patches, backups, software installs and permissions across both, so staff can move between devices without issues.

5. What can you do to reduce downtime in our studio?

We track recurring issues, monitor devices and run scheduled maintenance. This prevents the bottlenecks that commonly affect architecture teams using large drawings and cloud storage.

7. Can you manage onboarding for new architects or freelancers?

Yes. Devices, accounts, licences and permissions are set up before day one. This avoids delays when new starters join projects with tight deadlines.

2. How do you improve remote access to large CAD/BIM files?

We optimise storage platforms such as SharePoint, OneDrive or Dropbox, streamline folder structures and configure caching so staff can open and save large models from home or client sites without long loading times.

4. How do you help with planning applications and tender compliance?

We configure MFA, SSO, documented access controls and secure storage aligned with tender requirements. This reduces risk when sharing files with councils, contractors or clients.

6. How fast is your response time for London architecture practices?

Most requests are handled remotely within minutes. For hardware or connectivity issues, we provide on-site engineer visits within London.

8. Do you offer support for Revit, Vectorworks and similar tools?

We support practices running Revit, AutoCAD, ArchiCAD, SketchUp, Rhino, and Bluebeam. While we don’t provide software training or vendor support, we make sure your environment, devices, and storage are configured so those tools perform at their best, reducing crashes, lag, and file conflicts.