Outsourced IT Support Services

Outsourcing your IT management and support to an expert company makes your business more flexible and reduces costs

Our outsourced IT support services

Outsourcing your IT support to a London-based IT Company gives you complete support for your business. Cubit Technology is a leading provider of fully managed IT support services in London. We work with businesses to develop their IT strategy, adopt new technologies and keep their IT systems running.

Cubit Technology’s IT services include:

IT Support

Unlimited remote and onsite IT support for your business

Network IT Support

Set up and performance management of your entire IT infrastructure

IT Strategy

Ensuring your business data is safe and secure

Cloud Services

Set up and support of cloud applications and technology

IT Security

Proactive server monitoring, patch management and Cyber Essentials certification

Telephony & Connectivity

Setup and ongoing support of your internet and business phone systems

Cubit Technology outsourced IT Support London

Why choose Cubit Technology for outsourced IT services?

Cubit Technology is based in the heart of London. We offer smaller businesses the comfort and security offully managed IT services that are always within reach.

We get to know your business in order to understand your IT, budget and specific business needs. Our experts can then come up with a strategy to ensure the smooth running of your IT operations. This way your employees can operate as productively and efficiently as possible.

Rather than act when things break, we proactively monitor your systems and their performances, to keep your business running smoothly whilst also reducing downtime.

Our team of friendly, qualified technicians are always on hand to support your employees. We regularly work alongside in-house it teams to introduce business solutions. Whether it be by telephone, online or an on-site visit, Cubit is always within reach.

Watch our video to find out about our IT services.

Call us for a no obligation meeting to discuss your IT needs

Why our IT services are the best

Features of our outsourced IT support services that make us the best choice for your business include:

Remote support: Your calls are answered by a service deck technician every time. We don’t employ call loggers who just pass on your details.
London based on-site support: For issues that can’t be dealt with remotely we offer unlimited on-site support. Our central London location allows us to provide assistance in person at your office.
Strategy and consultancy services: You will be given a dedicated Account Manager who will arrange quarterly meetings with you.
Network performance monitoring: We conduct comprehensive network support audits to identify and fix potential risks.
Cloud hosting services: We give you access to Microsoft applications and online productivity services, such as collaboration and co-creation tools.
Microsoft 365 support: We offer Microsoft 365 setup, migration and support.
Cyber security monitoring: Includes constant network monitoring, intrusion detection and advanced threat management.
Internet and phone services: Setup and ongoing support for your internet and business phone system.
Windows and macOS support: We offer helpdesk support for both Windows and macOS, including other operating systems such as Linux.

What are the benefits of outsourced IT support?

OurIT support and solutions can deliver substantial benefits for your business (see our latest infographic):

Reduce your IT Costs

By using an outsourced IT support company such as Cubit, you can reduce your internal IT staffing costs, while also having access to a team of highly-skilled IT professionals, on hand whenever you need them for just a fixed monthly fee.

Improve your Cyber Security and Compliance

To ensure your business is compliant and secure, we can create an IT security strategy for you that uses the latest technology. We also offer Cyber Essentials certifications, malware and virus protection, data protection, firewall, as well as backup services.

Access to Latest Technology

With technology rapidly evolving, an IT outsourcing company such as Cubit, will be able to advise you on the latest updates and trends in this ever-changing industry.

Expertise

An outsourced IT Support team will have wide-spanned experience of IT as a whole, gained from helping various clients solve a range of diverse problems. Having access to an IT department also allows you to call-in qualified expertise, as and when help is needed.

Convenient and Efficient IT Support

Cubit Technology operates an efficient ticketing system for any problems logged. This is accessible to our clients at their desks, remotely via our client portal, telephone, email or even by chat. With our IT infrastructure services, we can easily access your systems and devices to analyse the problem, or if required, send one of our technicians to your office.

Focus on Your Business

Outsourced IT services for SMEs allows you to free up internal resources by bringing in an external IT Support company, rather than developing one inhouse. This leaves the complicated work in the hands of professional IT experts.

Increase Productivity

An outsourced IT Support team gives you on-demand expertise to get problems fixed quickly. With our proactive services, we monitor your system’s performance to ensure your IT infrastructure is operating efficiently. With our unlimited remote and on-site IT support, you can access our qualified professionals to ensure all of your IT needs are met with minimal disruption to your business.

Frequently Asked Questions

What are the benefits of outsourcing IT support?

Outsourcing IT support gives businesses access to expert services without hiring full-time staff. Benefits include cost savings, 24/7 support, and access to a wide range of skills and knowledge, making it a flexible choice for small and medium businesses.

How much does it cost to outsource IT support?

The cost varies depending on the level of service required and business size. Generally, outsourcing is more affordable than building an in-house team, especially for small to mid-sized businesses that need expert IT support.

Why do small businesses outsource their IT support?

Small businesses often outsource IT support to control costs and access expertise without hiring full-time staff. This lets them focus on their core activities while ensuring IT systems run smoothly and securely.

Can remote teams outsource their IT support?

Yes, remote teams can easily outsource IT support, which can be delivered remotely through cloud-based systems and remote desktop tools. This ensures that employees have reliable support no matter where they work.

What should I look for in an IT MSP?

Look for an MSP with experience in your industry, clear communication, and a proactive approach to managing IT. Ideally, they should offer flexibility, scalable support, and have positive client testimonials.

What are the disadvantages of outsourced IT support?

Outsourcing may mean less direct control over IT decisions. To offset this, look for an MSP that provides clear communication and regular updates to keep you informed and involved.

Questions About Our Outsourced IT Support Services?

If you’re looking for IT outsourcing companies, then look no further.

Call us on 020 3535 0680 or contact us via the form below, to find out how we can help your business.