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Beyond the Desk is Back!
A safe space for agency ops leads to secretly share their biggest challenges
14th April 2026 at 12:30pm
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Join The Discussion
Thanks to the attendees of our last Beyond the Desk session. It’s was great seeing such open and honest discussion between operations leaders.
From safely implementing AI and evaluating its environmental impacts to simple solutions for onboarding pitfalls – there was a lot of insight shared!
We want to shape our next session around what matters to you. Let us know what’s currently challenging you (anonymously, of course)!
Feedback from our last session
Different perspectives on shared challenges
“It was interesting hearing a variety of perspectives from different agencies facing similar challenges.”
AI & Ethics
I never really looked at AI from an ethical perspective until this call and it’s something we’ll work on.
Finally, someone who gets it
“In most agencies, there’s only one person handling operations – you’re often on your own. It was refreshing to finally connect with peers who understand the challenges.”

Session Agenda
1. Welcome & Introductions
Meet other local agency operations managers and connect.
2. Breakout Sessions
A chance to connect on a more personal level with other agency operations staff.
3. Anonymous Problem-Solving
Have your biggest tech gripes addressed without having to reveal your identity or where you work.
4. Takeaways & Wrap-Up
We’ll go over the main points of the event and review takeaways from the session.
Share your Question:
Free Resources
We regularly produce new IT tools to help agencies save time, money and to grow!
FAQs
Who is the Beyond the Desk meet-up for?
This monthly event is for operations managers and leaders at London-based agencies. It’s a chance to connect with peers and explore how IT can support smoother, smarter operations.
Is it just about IT?
Not at all! While the focus is on how IT supports operations, the discussions cover wider themes like leadership buy-in, security practices, compliance, and team productivity.
How often are the meet-ups?
We host these meet-ups monthly. Each session builds on the last, creating space for ongoing discussion and practical advice-sharing among peers.
What do you talk about at the events?
Each meet-up is shaped by what matters to attendees. Recent topics have included:
- Using AI responsibly in agency workflows
- Setting expectations when rolling out new tools
- Improving freelancer onboarding and device security
- Reducing the environmental impact of tech choices
Can I suggest topics for the next session?
Absolutely. When you sign up, you’ll have the option to suggest challenges or themes you’d like to explore with the group.