Compliance that fuels growth, not holds it back

A good baseline is the UK Government’s Cyber Essentials certification, which covers core controls like firewalls, updates, user access. Once in place, you can build from there depending on client requirements.

Use a partner that designs your systems around your workflow: optimise for remote access, simple collaboration (e.g., through Microsoft Teams or SharePoint), keeps latency low and service responsive. Fast infrastructure means creative time isn’t lost.

A local MSP brings proximity (site visits possible), knowledge of London agency workflows and networking demands, faster response in your time-zone and cultural alignment with client-facing teams — all of which build trust and smoother delivery.

Treat compliance as part of your value proposition: document your policies and controls, use them in client discussions, publish your certifications, build them into your pitch materials – this turns what looks like back-office cost into sales credibility.

Clients increasingly require proof of data security, device management and supplier policies before issuing RFPs. If your agency can’t show it, you risk exclusion from pitch lists. With a compliant IT setup you convert that into a credibility advantage.

By working with an external MSP you lock in fixed support terms, forecast infrastructure refreshes, avoid emergency service bills and get proactive planning – all of which improve cash flow and profitability.

Delays typically lead to higher reactive costs, increased downtime, risk of security gaps, difficulty scaling operations and ultimately losing ground to more prepared competitors.

Ask for: case studies in your sector, clear SLAs, proactive service reporting aimed at leadership (not just tech tick-boxes), a roadmap for growth and compliance, and a London-base to ensure speed and accountability.